January 17, 2018
The business aviation community involves operators as well as many additional, indirect parties that may not be visible at first.
Operations activities in business aviation include: commercial business aviation, corporate business aviation and medevacs. The operation-related services include: airports, ground handling, FBOs, catering, training, maintenance, fuel, training, brokerage, cabin attendants, etc.
Glossary of participants
Commercial operators: Commercial operations with business aircraft are air charter operations. Also known as air taxi or executive charter, it refers to the renting of an entire aircraft from a charter operator by a company or individual to help them succeed in their business. Commercial operations are always conducted by organisations holding an Air Operators Certificate (AOC), which is identical to that held by the major airlines.
Corporate operators: For corporate operations, companies own or lease whole aircraft for business purposes. Companies employ professional crews to fly the aircraft for non-commercial operations.
Fractional ownership: With fractional ownership, individuals or companies purchase a partial interest in an aircraft that is operated by a fractional programme manager. Fractional owners have the right to use any comparable aircraft in the fleet, on demand, for a predetermined number of hours each year. As is the case with commercial operators, fractional programme managers employ professional crews to fly their aircraft.
Managed aircraft: Managed aircraft are operated either privately or for commercial charter by licensed service providers on behalf of owners. Aircraft management providers oversee a range of issues for their “owner clients”, to include aircraft operation, regulatory control, dispatch, maintenance, crewing and training.
Service providers: Business aviation service providers include manufacturers, airport operators, fixed base operators (FBOs), training providers, flight planning services, and maintenance, repair and overhaul (MRO) companies. Each plays an essential role in the industry.
Flight attendants: Although EBAA does not suggest that dedicated flight attendants should always be carried on smaller aircraft, we deem it important that cabin duties are always conducted to best practice, no matter who performs them. Through the WE-CARE project, EBAA contributes to improve the quality of the service offered to both operators and customers.